CONNECTING HUMANS WITH TECH
MICROSOFT CLOUD SERVICE PROVIDER
MANAGE ALL OF YOUR 'IT' APPLICATIONS
For over 10 years MIBN has worked closely with Partnership for Community Care, a non-profit organization comprised of Primary Care Providers, Hospitals/Health Systems, and County Health Departments. P4CC’s mission is to provide improved healthcare for all Medicaid beneficiaries in rural North Carolina. They needed a Managed Services Provider that could empathize with their mission, and provide results. .
Step One: The Baseline
P4CC’s Management Team wanted a reliable Managed IT Provider that would help them scale for business over the next decade. This was their baseline:
2006
The year we connected with P4CC
14
Full-time employees when P4CC first met with us
One
One server to manage all IT infrastructure in the organization
Email Issues
The organization was facing redundant email issues
No Antivirus
No antivirus to protect users from malware and ransomware
Scaling
No measures built in to help scale
Step Two: Introduction
P4CC reached out to MIBN to get assistance with their network. MIBN was awarded the contract, and began working immediately.
Resolved Cabling Issues
Implemented new cables and switches
Security
Set up antivirus, firewall, and multiple backups
Support Desk
Implemented a user ticketing system for the organization
IT Roadmap
MIBN created an IT roadmap for the organization's yearly IT goals
Step Three: Expansion
By 2011, P4CC’s work in rural North Carolina had grown tremendously and they needed to expand their office and increase staff size to fulfill the need.
Office Expansion
Partly due to a stronger IT infrastructure, P4CC was able to onboard more staff and grow internally
1st Branch Office
After growing their IT infrastructure, P4CC was able to open up a new branch office successfully
No More Email Issues
P4CC was no longer experiencing annoying email issues
Antivirus Solution
MIBN configured a custom antivirus solution for P4CC
Step Four: Modernize
Now P4CC is operating more efficiently and effectively than ever. After expanding consistently over the past decade, they have risen as a leader in non-profit medical care.
80 Employees Strong
P4CC has grown to 80 employees and continues to grow
Cloud-Based Email
Switched email completely to the cloud
Sharepoint
MIBN switched the organization to Sharepoint
Voice Over IP
P4CC utilizes VoIP to communicate
Minimized Capital Expenditures
By switching to the cloud P4CC saved money
Work From Home
Staff can work from home due to a secured infrastructure
