Case Study - MIBN
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CONNECTING HUMANS WITH TECH

clouds

MICROSOFT CLOUD SERVICE PROVIDER

humans-with-tech

MANAGE ALL OF YOUR 'IT' APPLICATIONS

Health IT: A Case Study On A 10 Year Relationship

For over 10 years MIBN has worked closely with Partnership for Community Care, a non-profit organization comprised of Primary Care Providers, Hospitals/Health Systems, and County Health Departments. P4CC’s mission is to provide improved healthcare for all Medicaid beneficiaries in rural North Carolina. They needed a Managed Services Provider that could empathize with their mission, and provide results. . 

Step One: The Baseline

P4CC’s Management Team wanted a reliable Managed IT Provider that would help them scale for business over the next decade. This was their baseline:

2006

The year we connected with P4CC

14

Full-time employees when P4CC first met with us

One

One server to manage all IT infrastructure in the organization

Email Issues

The organization was facing redundant email issues

No Antivirus

No antivirus to protect users from malware and ransomware

Scaling

No measures built in to help scale

Step Two: Introduction

P4CC reached out to MIBN to get assistance with their network. MIBN was awarded the contract, and began working immediately.

Resolved Cabling Issues

Implemented new cables and switches

Security

Set up antivirus, firewall, and multiple backups

Support Desk

Implemented a user ticketing system for the organization

IT Roadmap

MIBN created an IT roadmap for the organization's yearly IT goals

Step Three: Expansion

By 2011, P4CC’s work in rural North Carolina had grown tremendously and they needed to expand their office and increase staff size to fulfill the need.

Office Expansion

Partly due to a stronger IT infrastructure, P4CC was able to onboard more staff and grow internally

1st Branch Office

After growing their IT infrastructure, P4CC was able to open up a new branch office successfully

No More Email Issues

P4CC was no longer experiencing annoying email issues

Antivirus Solution

MIBN configured a custom antivirus solution for P4CC

Step Four: Modernize

Now P4CC is operating more efficiently and effectively than ever. After expanding consistently over the past decade, they have risen as a leader in non-profit medical care.

80 Employees Strong

P4CC has grown to 80 employees and continues to grow

Cloud-Based Email

Switched email completely to the cloud

Sharepoint

MIBN switched the organization to Sharepoint

Voice Over IP

P4CC utilizes VoIP to communicate

Minimized Capital Expenditures

By switching to the cloud P4CC saved money

Work From Home

Staff can work from home due to a secured infrastructure

THEY SAY